Case Management
Case Management Explained...
Case management refers to a coordinated approach to providing care and services to individuals who need assistance, often due to health, social, or financial challenges. It involves assessing a person's needs, developing a care plan, coordinating resources, and monitoring progress to ensure that the person receives the necessary support.
Case managers typically work in healthcare, social services, and legal fields. Their goal is to help clients navigate complex systems, access appropriate services, and achieve the best possible outcomes. This process may include things like connecting clients with medical care, housing, employment services, or financial assistance.

TYPES OF CASE MANAGEMENT
Case management can take different forms depending on the context and the needs of the individuals being served. Here are some common types:
​
-
Healthcare Case Management: Focuses on coordinating medical care for individuals with complex health conditions, ensuring they receive the appropriate treatments and services. This can include discharge planning, chronic disease management, and coordination of specialists.
-
Social Services Case Management: Helps individuals and families access resources such as housing, financial assistance, and social support services. This type of case management often involves working with vulnerable populations, including the homeless, elderly, and those with disabilities.
-
Legal Case Management: Assists clients with legal needs, often within the context of public defense, immigration services, or family law. This can involve managing documents, coordinating with attorneys, and ensuring clients meet court deadlines.
-
Behavioral Health Case Management: Provides support for individuals with mental health or substance use disorders, helping them access therapy, counseling, rehabilitation services, and community resources.
-
Employment Case Management: Aims to assist individuals in securing and maintaining employment by providing job training, resume building, and other career-related services.
-
Educational Case Management: Focuses on supporting students, particularly those with special needs or at risk of dropping out, by coordinating educational resources and services to promote academic success.
-
Home and Community-Based Case Management (HCBCM) focuses on providing support and services to individuals in their own homes or communities, rather than in institutional settings like nursing homes. This approach is designed to help people maintain their independence and quality of life while receiving the care they need.
​
Each type of case management is tailored to address specific challenges and ensure that clients receive comprehensive and coordinated care.


What type of case management do we currently provide?
Home and Community-Based Case Management (HCBCM) typically includes services such as:
-
Home health care: Medical care provided at home by healthcare professionals.
-
Personal care services: Assistance with daily activities like bathing, dressing, and eating.
-
Adult day health care: Programs that offer social activities, meals, and health services during the day.
-
Case management: Coordinating and monitoring the various services and resources an individual needs.
The goal of HCBCM is to create a person-centered care plan that respects the individual's preferences and needs, promoting their well-being and allowing them to remain in their community for as long as possible.
​
​
If you are interested in our case management services privately or under a Medicaid Waiver Program such as the (ICWP) Independent Care Waiver Program,